Privacy Policy

01. Information We Collect

We collect information necessary to track, isolate, and recover stolen assets, as well as to verify the identity of claimants. This data includes:

• Personal Identification: Full name, email address, phone number, and mailing address.
• Identity Verification Documents: Passports, Driver's Licenses, or National IDs submitted during the KYC verification phase.
• Case & Transaction Details: Blockchain transaction IDs (TXIDs), digital wallet addresses, evidence screenshots, deposit/withdrawal ledgers, and correspondence with scammers.

02. How We Use Your Information

The collected information is used solely for executing recovery procedures and securing your account. Specifically, we utilize your details to:

• Initiate forensic tracking, blockchain analytics, and legal asset recovery actions.
• Update case logs, transaction statuses, and recovery milestones in your secure user dashboard.
• Verify withdrawal requests during recovery distributions to prevent secondary interception.
• Provide operational support via the live Chatbot and agent escalation channels.

03. Security & Encryption Standards

We implement advanced military-grade security infrastructure to safeguard your information from unauthorized access, alteration, disclosure, or destruction.

Our security protocols include:

• End-to-End SSL/TLS Encryption: All data transmissions between your browser and our servers are encrypted.
• Encrypted Databases: Sensitive identity details and uploaded KYC documents are stored using strong AES-256 cryptographic standards.
• Multi-Factor Authentication: Support for Secure Passwords, TOTP (Google Authenticator), QR verification codes, and WebAuthn physical key security (Passkeys).

04. Information Sharing Policy

We do not sell, trade, or lease user data to third parties. Information is shared strictly under the following conditions:

• With cooperative digital asset exchanges (off-ramps) to freeze stolen tokens.
• With legal counsel and international law enforcement agencies cooperating on global recovery operations.
• When required by official court orders, subpoenas, or legal directives.

05. Data Retention

We retain your personal data for as long as your account remains active or as needed to resolve active recovery cases. Once cases are finalized and accounts closed, personal details are scrubbed from active registers, except where archival records are required for legal compliance.

06. Your Rights

Users have the right to access, correct, or delete their personal details. You can request a data copy or update your details directly from the user settings page inside your dashboard, or submit a request via the help desk.